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Privacy Policy

At Jet Planning Enforcement Consultants, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and safeguard your personal data when you use our consultancy services.

1. Who We Are

Jet Planning Enforcement Consultants provides consultancy services in planning enforcement, including advice on planning breaches, compliance strategies, appeals and representation. We are the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws.

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If you have any questions about this Privacy Policy, you can contact us on:

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Email: info@jetplanningenforcement.com

Address: 61 Frinton Road, Holland on Sea, CO15 5UH

Phone: 0800 861 1703

2. What Data We Collect

We may collect and process the following personal data:

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  • Contact Details: Name, address, phone number, email address

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  • Professional Information: Job title, employer or organisation details

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  • Project Details: Planning application references, site locations, enforcement notices, legal correspondence

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  • Communication Data: Emails, phone call logs, meeting notes

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  • Payment Information: Invoice details

3. How We Collect Your Data

We collect data through:

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  • Direct interactions (eg. when you contact us by phone, email or via our website)

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  • Documents and materials you provide to us for our consultancy work

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  • Public sources (eg. local planning authority websites, planning registers etc)

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  • Third parties (eg. solicitors, local authorities or professional representatives acting on your behalf)

4. How We Use Your Data

We use your personal data for the following purposes:

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  • To provide you with planning enforcement consultancy services

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  • To communicate with you about your case or enquiry

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  • To manage our relationship with you

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  • To comply with our legal obligations (eg. keeping proper business records)

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  • To send invoices and process payments

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  • To improve our services and understand client needs

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We do not use your data for automated decision making or profiling

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5. Legal Basis for Processing

We process your personal data on the following legal bases:

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  • Performance of a contract: Where we provide services to you or your organisation

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  • Legal obligation: To comply with applicable laws and regulatory requirements

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  • Legitimate interests: To operate and improve our business, provided your rights do not override those interests

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  • Consent: In limited cases, we may request your explicit consent to process certain data

6. How We Share your Data

We may share your data with:

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  • Local Planning Authorities or other public bodies (as part of the agreed consultancy work)

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  • Legal or professional advisors (eg. solicitors, surveyors etc) with your consent

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  • Our service providers (eg. cloud storage, IT Support) under strict confidentiality agreements

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  • HMRC or other authorities if legally required

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​We do not sell or rent your data to third parties.

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7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including satisfying legal, accounting or reporting requirements.

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Typically, we retain client data for 6 years after completion of services, unless legal obligations require longer retention

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8. Data Security

We take appropriate technical and organisational measures to secure your personal data against unauthorised access, disclosure or loss. These include password protected systems, encrypted storage and limited access to personal data on a need-to-know basis. 

9. Your Rights

Under data protection laws, you have the right to:

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  • Access the personal data we hold about you

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  • Request correction of inaccurate or incomplete data

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  • Request erasure of your data (subject to legal obligations)

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  • Object or restrict our processing of your data

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  • Withdraw consent (where processing is based on consent)

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To exercise your rights, contact us at info@jetplanningenforcement.com

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10. Third Party Links

Our website or communications may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and where appropriate, notified to you by email.

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